Business Broadband for businesses in London - an exceptionally wide range of SMEs across professional services, technology, agencies and independent business - delivered remotely as standard, with site visits scheduled rather than same-day.
London is a different kind of place on this list, and we are straightforward about that rather than pretending otherwise. It is not one business community - a five-person agency in a co-working space and a fifty-person firm with its own suite have almost nothing in common - and no single description of "London business" would mean anything.
What we can say plainly: the market here is more competitive than anywhere else we serve, decisions get made faster, and a website or a phone system is frequently doing more of the persuading before anyone has a conversation, because there is always another supplier one search away.
Most London office space - particularly flexible and serviced space - comes with connectivity managed by the landlord or the building operator rather than the tenant, which is the same problem we see in Northampton's serviced offices but considerably more common here. The practical question is rarely "what can we buy" so much as "what does this building actually allow".
Where the building's connection genuinely is not good enough, the practical answer in London is more often a dedicated line into your own suite than waiting for a landlord to upgrade shared infrastructure - and it is worth costing properly against what a bad connection is actually doing to the business, rather than dismissed as too expensive without the comparison being made.
Everything below is part of the service in London, not a list of optional extras priced separately.
Fibre all the way to the building where it is available. The sensible default for most offices now, with upload speeds far beyond the part-copper services it replaces - which matters as soon as you are sending files out rather than only pulling them down.
A dedicated, uncontended circuit with a guaranteed speed in both directions and a contractual fix time. The right answer when an outage stops you trading, and overkill when it does not.
Where full fibre has not arrived yet, including single-line services that do not oblige you to keep paying for a phone line you no longer use.
A second, independent connection that takes over automatically when the primary fails, including mobile-based backup for sites where only one fixed option exists.
If your phone system runs over the connection, voice traffic is prioritised so calls do not break up the moment somebody starts a large upload or a backup kicks in.
Business-grade equipment that we configure, monitor and keep patched - rather than a supplied box that nobody logs into again after installation day.
Warehouses, production floors and multi-storey premises need the connection distributed properly once it arrives. Getting fibre to the door solves half the problem; the other half is coverage inside.
We check what can genuinely be delivered to your exact postcode before quoting, because availability varies street by street and industrial estates frequently lag the houses nearby.
London is not a short drive from our Rushden base, and we do not pretend it is. Support for London businesses is delivered remotely as standard - which covers the overwhelming majority of what comes up day to day - with site visits scheduled in advance rather than same-day. It is a different service model from the closer towns, not a lesser one; the same engineers, the same response commitments on anything that can be fixed remotely, and honesty upfront about the one thing that is genuinely different. Our trading address is Rushden, Northamptonshire.
This page covers what we do for London businesses specifically. The national service page carries the complete detail, including plans and pricing.
Business Broadband & ConnectivityNorthamptonshire Northampton Wellingborough Kettering Corby Rushden Milton Keynes Bedford Leicester London Luton
Tell us what you have now and what is not working about it. You will get a straight answer about what needs changing and what does not - including when the honest answer is that you are better off leaving it alone.